Payment Frequently Asked Questions

What choices do I have for receiving my child support payments?

You can choose to have your child support payments deposited directly into your bank account or transferred into a debit card account (Nevada Debit Card). Checks will no longer be issued, unless you qualify for an exemption.

What is Direct Deposit and How Can I Enroll?

The child support program sends an electronic payment to your bank account with the exact amount of the child support payment we received on your behalf. You can then withdraw the money, keep it in your account, or pay bills. With direct deposit your money is available sooner than if you wait for the check to come in the mail or clear at the bank. Best of all, direct deposit protects your payments from being lost or stolen. If you prefer this option you will need to complete the form below.

     Direct Deposit Information and Authorization Agreement

    Información Sobre Depósito Directo Y Acuerdo de Autorización

What is the Nevada Debit Card?

The Nevada Debit Card is a Visa debit card. Child support payments are transferred electronically into your card account from which you can access your money at any Automated Teller Machine (ATM). In addition, the card will carry the Visa logo, allowing you to make purchases wherever Visa debit cards are accepted. Although the Nevada Debit Card carries the Visa logo, it is not a credit card. You are using your own money from child support payments deposited on your behalf.

What choice is best for me?

Your best choice depends on your situation. Both direct deposit and the Nevada Debit Card provide many of the same benefits. There are no checks to get lost or stolen, the money is available to you as soon as it is deposited, and your payments will not be interrupted, if you move.

One important consideration is cost. The child support program does not charge any fees for using the direct deposit service or the Nevada Debit Card. However, there could be ATM and other transaction fees charged when using the Nevada Debit Card. These fees will be fully disclosed to you when you receive a debit card, and you will be given instructions on how to minimize these fees.

How do I choose the Nevada Debit Card?

A Nevada Debit Card will be automatically issued to you if you do not request direct deposit.

What fees will I have to pay if I choose Direct Deposit?

The Child Support Enforcement Program offers direct deposit free of charge. Although most banks provide direct deposit services without charge, you should check with your bank about any fees it may charge.

What fees will I have to pay if I receive the Nevada Debit Card?

To view the Nevada Debit Card current schedule of fees and services see:                          

Will the card say that it is child support money?

No. There is nothing on the card itself to indicate that the funds associated with the card are child support payments. The front of the card has the Visa logo and looks like a credit card.

My credit is bad. Can I still receive a Nevada Debit Card?

Yes. While the Nevada Debit Card looks like a credit card, it is not a credit card, and your credit rating has no effect on you receiving a Nevada Debit Card.

Can I sign up for direct deposit after I have received the Nevada Debit Card?

Yes. You may enroll in direct deposit at any time.