Receiving Payments

Attention: NV Child Support Debit Card Holders

The Nevada Child Support Enforcement Program is changing debit card vendors. If you are a child support recipient receiving payments via a prepaid USBank ReliaCard debit card, you will soon receive a new Way2Go Card® prepaid Mastercard. You will continue to receive your Nevada Child Support payments on your current USBank ReliaCard through February 29, 2024. Starting on March 1, 2024, all payments will automatically be deposited to your new Way2Go Card.

    Debit Card Vs. Direct Deposit

    Parents who receive support may enroll in Direct Deposit to have payments electronically deposited into a checking or savings account. Payments may also be sent to a Debit Card account. The Nevada Child Support Debit Card is used to access funds sent to the debit card account. Use the Child Support Payment Authorization form below.

    The Nevada Child Support Debit Card

    The Nevada Child Support Debit Card is a prepaid debit card that you can use to access your support payments. The card can be used anywhere Mastercard® is accepted to make purchases and cash withdrawals. You will automatically receive a debit card when child support collections are received and disbursed if you are not enrolled in direct deposit. This is not a credit card; the amount you spend is subtracted from the balance on your card.

    Benefits of the Nevada Child Support Debit Card

    Direct Deposit

    Direct deposit is a method of electronic funds transfer. You authorize Child Support to deposit your support payments directly into your checking or savings account. When Child Support receives a support payment, the payment is processed and sent to your account. In most instances, the funds will be in your account in 2 business days.

    Benefits of Direct Deposit:

    • Funds are automatically deposited into the account
    • More reliable than paper checks
    • There are no fees associated with direct deposit
    • Funds are available faster

    To have your support payments directly deposited into your checking or savings account, complete the Child Support Payment Authorization form, attach the required document, and return the completed form and document to Child Support. A confirmation letter will be sent to you after your enrollment form is processed.

      Whether electing to receive support payments via debit card or by direct deposit, please remember that changes to your name, address or contact information must always be updated with the Child Support Enforcement Program. To update your information, contact your Child Support Office or call:

        Contact your Child Support Office
         Location Phone 
        Toll Free (800) 992-0900
        Northern Nevada (775) 684-7200
        Southern Nevada (702) 486-1646

          The Nevada Child Support Debit Card

          • Way2Go Mastercard Logo

          Nevada Child Support Way2Go Card® Prepaid Mastercard Card is issued by Comerica Bank, pursuant to a license by Mastercard International Incorporated. © 2024 Comerica Bank Member FDIC.

            ** Manutención infantil de Nevada Way2Go Card® La tarjeta prepago Mastercard es emitida por Comerica Bank, de conformidad con una licencia de Mastercard International Incorporated. ©2024 Comerica Bank Miembro FDIC.