Payment Frequently Asked Questions


What choices do I have for receiving my child support payments?

You can choose to have your child support payments deposited directly into your bank account or transferred into a debit card account (the Nevada Child Support Debit Card). Checks will no longer be issued unless you qualify for an exemption.

    What is direct deposit and how can I enroll?

    The child support program sends an electronic payment to your bank account with the exact amount of the child support payment we received on your behalf. You can then withdraw the money, keep it in your account, or pay bills. With direct deposit your money is available sooner than if you wait for the check to come in the mail or clear at the bank. Best of all, direct deposit protects your payments from being lost or stolen. If you prefer this option, you will need to complete the Child Support Payment Authorization form, attach the required documents, and return the completed form and documents to Child Support. A confirmation letter will be sent to you after your enrollment form is processed.

      What fees will I have to pay if I choose direct deposit?

      The Child Support Enforcement Program offers direct deposit free of charge. Although most banks provide direct deposit services without charge, you should check with your bank about any fees it may charge.

        What is the Nevada Child Support Debit Card?

        The Nevada Child Support Debit Card is a prepaid debit card that you can use to access your support payments. The card can be used anywhere Mastercard® is accepted to make purchases and cash withdrawals. You will receive a debit card when child support collections are received and disbursed if you are not enrolled in direct deposit. This is not a credit card; the amount you spend is subtracted from the balance on your card.

          How do I choose the Nevada Child Support Debit Card?

          A Nevada Debit Card will be issued to you if you do not request direct deposit. If you would like to receive your payments on the Nevada Child Support Debit Card, just complete and return the Child Support Payment Authorization form.

            What fees will I have to pay if I choose the Nevada Child Support Debit Card?

            To view the current fees and services associated with the Nevada Child Support Debit Card please visit the links below:

            Can I still receive the Nevada Child Support Debit Card if my credit is bad?

            Yes. While the Nevada Child Support Debit Card looks like a credit card, it is not a credit card, and your credit rating has no effect on you receiving it.

              What choice is best for me?

              Your best choice depends on your situation. Both direct deposit and the Nevada Child Support Debit Card provide many of the same benefits. There are no checks to get lost or stolen, the money is available to you as soon as it is deposited, and your payments will not be interrupted if you move.

                One important consideration is cost. The child support program does not charge any fees for using the direct deposit service or the Nevada Child Support Debit Card. All ATM and other transaction fees charged when using the Nevada Child Support Debit Card may be found in the Debit Card Fees/Terms & Conditions | Cargos y Condiciones de la Tarieta de Debito.

                  Can I switch to direct deposit after I have received the Nevada Child Support Debit Card?

                  Yes. You may change your method of receiving payments at any time by completing the Child Support Payment Authorization form, attaching any required documents, and returning the completed form and documents to Child Support.