Important information about EBT theft

The Division of Welfare and Supportive Services (DWSS) is now accepting claims for EBT benefits stolen through card skimming, card cloning or other similar fraudulent methods.
Retroactive claims for theft that occurred between October 1, 2022, through July 30, 2023, will be accepted until September 28, 2023.
Customers can report benefit theft in person at any welfare office, by phone (702) 486-1875 (Southern Nevada) or (775) 448-5211 (Northern Nevada), email, or online. After the report has been made, a claim form will be provided and must completed and returned within 10 business days.
Additional information can be found under frequently asked questions (FAQs).
If you are a victim of card skimming and/or cloning a new EBT card should be obtained immediately, by visiting any welfare office or calling the number on the back of your EBT card and changing your personal identification number (PIN). 

Learn more about protecting your EBT benefits from card skimming and cloning

Best practices to avoid being a victim of EBT fraud can be found here.