Mission Statement
Promote and provide support, education, and resources to Nevada's child care community thereby increasing the development of high-quality child care environments for providers, families, and children.
Contact information for child care providers
With eligibility and payments for southern Nevada being transferred to the Child Care and Development Program, contact information has been updated. To ensure consistent and efficient communication, please review the following points of contact for Child Care inquiries.
Provider Payments
Please allow 30 business days for timesheets to be processed. If payment has not been received after 30 business days from the date a valid and accurate timesheet has been submitted, please email ccdppayments@dwss.nv.gov.
Case Inquiries
Families that have general questions about their case or need to report changes may contact ccdp@dwss.nv.gov.
Finding Child Care
Families needing help with finding a child care provider are encouraged to email providersupport@childrenscabinet.org.
Provider Enrollment
Providers inquiring about enrollment with the Child Care and Development Program are encouraged to email providersupport@childrenscabinet.org.
Please allow two business days for all communication responses.
If you have any questions, please contact ccdp@dwss.nv.gov.
Latest News and Updates
Update to southern Nevada child care payment process
Providers of Las Vegas Urban League must submit ongoing timesheets to ccdppayments@dwss.nv.gov.
Providers: Register for an Electronic Fund Transfer
Providers must register for an Electronic Fund Transfer (EFT) vendor number with the
Nevada State Controller's Office. For assistance with registration or banking-related questions, contact the controller's office. NOTE: When submitting your EFT registration, do not include social security numbers or bank details. Your first payment after registering may arrive as a paper check. This is not determined by DWSS; the banking institutions and processing systems involved may issue the first payment as a check before transitioning to direct deposit. DWSS is not authorized to influence or override how the initial payment is issued.
If you’ve already been assigned a Vendor Number for Electronic Funds Transfer (EFT), no further action is needed. These notices are sent automatically and do not indicate any changes needed to your vendor number status.
Many April payments are still being processed. To help avoid delays, please wait at least 30 days after submitting your timesheet before calling to check on a payment status.
NOTE: The date on the "REIMBURSEMENT DETAIL REPORT" is not the payment date; it’s the date when the timesheets were entered into the system.
Subscribe to receive the latest on child care
A dedicated email listserv has been set up to provide interested child care providers and families access to information about child care program news and updates, from the Child Care & Development Program.
Here's how to subscribe:
- Click the link below to send an email.
- Leave the subject line blank.
- In the body of the email, write "subscribe CCDPPROVIDERS" or "CHILDCARE PARENTS".
- Send.
New Child Care Copayment Subsidy Changes
As of October 1, 2024, child care subsidy policy changes have taken effect, adjusting income eligibility levels and the Monthly Family Copayment, following the conclusion of the final COVID relief funding on September 30, 2024. Income eligibility for child care subsidy assistance is based on an individual household's size and annual income. As of Oct. 1, 2024, the income eligibility level for new applicants is set at 41% of state median income (SMI), meaning a family of four making up to $39,371/year will qualify for assistance.
View the new Child Care Household Size Monthly Income Chart.
Households submitting a renewal application will continue to be eligible for assistance if their income does not exceed 49% SMI, meaning the same family of four will continue to qualify for assistance if their income is at or below $47,053/year.
Income and eligibility will not be re-evaluated until the current certificate is due for renewal and all active certificates will be honored through their expiration date.
Changes are also in effect to the required Monthly Family Copayment to improve clarity and make it more budget friendly. The Monthly Family Copayment is set at a flat rate instead of using the current sliding fee scale. Monthly Family Copayment amounts are $0, $90, or $150 per month, depending on household size and income.
A family's current income and eligibility will not be re-evaluated until the certificate is due for renewal and all active certificates will be honored through their expiration date.
Waitlist Duration for Subsidy Applications
There is no set time limit to how long a new applicant family may be on the waitlist. The waitlist is reviewed monthly. While the exact duration on the waitlist will vary, all new applications will be processed in chronological order, and families are guaranteed 12 months of subsidy coverage once they become eligible.
CCDF State Plan
The Child Care and Development Fund (CCDF) State Plan Agenda outlines Nevada's strategy for providing quality child care services to low-income families over the 2025-2027 period. The plan focuses on enhancing child care quality, increasing accessibility, and supporting workforce development.
We want to hear from you: Communications Survey
The Child Care & Development Program is looking to ensure its communications are as useful and engaging as possible for parents and child care providers. Your feedback will help us focus on the topics and updates that matter most to you. The survey takes just a few minutes - your input is appreciated.