Update to Southern Nevada Child Care Provider Payment Process
The Child Care and Development Program (CCDP) recently announced changes that will redesign how providers will be paid and streamline eligibility determination responsibilities. The CCDP recognizes these changes brought up questions and concerns. To maintain transparency and ensure consistent communication, the CCDP would like to provide further explanation of how these changes will be implemented and what to expect moving forward.
CCDP is transitioning payment and eligibility tasks from Las Vegas Urban League (LVUL). The anticipated completion date for this transition is June 30, 2025. This shift will facilitate timely payments to providers and improve service delivery to the families we serve. As the agency transitions to this new business practice, CCDP recognizes the importance of communication, its partnership with LVUL, and Nevada families.
What does this mean for providers?
Providers still need to submit their timesheets for December 2024 - ongoing to LVUL: childcarepayments@lvul.org and carbon copy (cc) CCDP at: ccdp@dwss.nv.gov.
The State launched a new financial system in December. In an effort to prevent any delays of payment to providers, the CCDP advanced funds to LVUL to cover services for December 2024 and January 2025.
If you have any additional questions about these changes, please contact the Child Care & Development team at: ccdp@dwss.nv.gov.
Southern Providers: Register for an EFT
To establish direct payments from the State, child care providers are required to register for an Electronic Fund Transfer (EFT) number with the State Controller's Office.
IMPORTANT: For your security, please do not include any personal information in your emails. To protect your sensitive information, please avoid sending any bank details, social security number, or other personal information through email. Email communication is not always secure and we want to ensure your information to stay safe. Please do not send any sensitive information through email. All of your banking data should only be shared with the Nevada State Controller's Office through their online registration portal.
In anticipation of this change, we are encouraging providers to get their EFT number set up as soon as possible, as the process takes time to complete. Please ensure all childcare subsidy providers have this registration completed by July 1, 2025 to avoid payment delays.
How to register for an EFT:
- Register for an EFT number online through the Nevada State Controller’s Office.
- After registration, email your EFT information to ccdppayments@dwss.nv.gov, along with your name, email, phone number and address for billing purposes.
Vendor number only needed: The only information needed from you is the Vendor Number you receive from the Controller's Office, which will be sent within 10 business days after registration.
After Registration: Once you submit your registration to the State Controller's Office, you will receive a DocuSign email. This document is for your records only. The DocuSign document is NOT the information needed by The Child Care & Development Program. The information required will be in a follow-up email from us within approximately 10 business days, containing your EFT Vendor Number.
The EFT Vendor Number (which starts with the letter "T" followed by 8 numbers) to ccdppayments@dwss.nv.gov, along with your name, email, phone number, and address for billing purposes.
We encourage you to complete this process immediately as there is a waitlist for EFT registration. For any questions or assistance, contact ccdppayments@dwss.nv.gov.
Access Nevada is Upgrading
The Division of Welfare and Supportive Services is excited to announce that Access Nevada is getting an upgrade.
Starting February 3, 2025, the updated platform will provide a more secure, user-friendly, and efficient way to access important services.
Why is Access Nevada upgrading?
The upgrade is designed to improve your experience with better security, expanded services, and a more user-friendly interface.
Can I still apply as a guest?
Yes! You can apply for services without creating an account. However, creating an account will give you added benefits, such as securely storing your information and managing your applications.
What happens if I don’t save my files before January 29?
Any submitted applications or documents in your current account will no longer be accessible after January 29, 2025. Please make sure to download your files before this date.
What You Need to Do:
- Save Your Information: If you have an existing account, be sure to download any submitted applications or documents by January 29, 2025. After this date, your current account will no longer be accessible.
- Plan for Downtime: Access Nevada will be offline starting 5 P.M. January 30 through February 3 as we transition to the new system.
- Create Your New Account: Starting February 3, you’ll need to set up a new account using a valid email address to access the upgraded platform.
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