Investigations & Recovery - Frequently Asked Questions
What does the Investigations and Recovery Services do?
- Identify and reduce fraud and abuse in Division of Welfare
and Supportive Services programs, through investigation of suspected
fraud to determine intent and appropriate penalties.
- Identify and locate absent parents of Welfare recipient children when the non-custodial parent is not known to the client.
- Determine the value of overpaid program benefits.
- Pursue collection of Division of Welfare and Supportive
Services debts through reduction of benefits, voluntary payments, court
orders or Federal Tax Intercept.
- Promote program integrity and penalize intentional program
violators using administrative disqualifications and/or criminal
Investigations are conducted by State of Nevada Compliance Investigators. Welfare Investigators receive referrals
to investigate allegations of fraud and abuse by varied means. Nevada residents are concerned about program
integrity in public assistance benefit programs and may observe conditions that they feel warrant review or
investigation by the Division of Welfare and Supportive Services. Many investigations are conducted based
on these concerned citizen reports.
Investigators will review new and ongoing applications for public assistance and attempt to confirm an
applicant's reported circumstances. Investigators may talk to landlords, neighbors, family members,
employers, schools, banks, insurance companies, credit card companies, and conduct surveillance to ensure
the validity of an applicant/recipient circumstances.
If fraudulent circumstances are confirmed, the investigator will report his findings to the caseworker
to be reviewed for possible over payment calculation, referral for Intentional Program Violation Hearing
process or even prosecution.
If you would like to communicate with the Nevada Investigations and Recovery Services please
the office closest to you.