Child Support Update

Attention Insurance Companies:  Nevada Senate Bill 33 becomes effective on January 1, 2020.

Reporting Requirements

Effective January 1, 2020, each insurer must report claimant information to the Nevada Child Support Enforcement Program within 5 days after opening a tort liability claim for bodily injury or wrongful death, a worker’s compensation claim or a claim for life insurance benefits.

Reporting Options

Insurers must contact either the Child Support Lien Network (CSLN) or the federal Office of Child Support Enforcement (OCSE) to make data reporting arrangements. Both entities offer secure no-cost data reporting options and are approved as the “insurance claim data collection organization” cited in Senate Bill 33. Casualty insurers that report claimant information to the Insurance Services Office (ISO) can simply authorize ISO to relay claimant information to CSLN and/or OCSE. 

Contact Information

Insurers with questions regarding the new reporting requirement may contact


    NOTE: Effective October 1, 2019 the annual child support fee will increase from $25 to $35 per federal fiscal year (October 1st to September 30th). The Child Support Enforcement Program will charge and collect the fee on each case when more than $550 has been collected and distributed. This fee will only apply to cases in which the person receiving the support has never received Temporary Assistance for Needy Families (TANF).

      If you have not logged into your Access Nevada account in the past 18 months, you will need to create a new account. 

      SNAP Changes July 1, 2019 small
      EFFECTIVE JULY 1, 2019

      The day you receive your SNAP benefits may be changing!

      Website Alert

      Unsolicited callers are requesting personal information offering assistance for filling out a SNAP application or other non-SNAP related services such as home security systems. Never provide personal information or your credit card number over the phone to unsolicited callers. This outside entity that has “spoofed” the SNAP toll free information hotline number is not affiliated with FNS or SNAP. If you suspect that you are receiving illegitimate calls from 1-800-221-5689, you may file a complaint with the FCC. If you have already fallen victim to this or a similar scam, please visit: FTC Identity Theft Information


      The Supplemental Nutrition Assistance Program Education (SNAP-Ed) is a federally funded program that is a combination of educational strategies, accompanied by supporting policy, systems, and environmental interventions demonstrated to facilitate the adoption of food and physical activity choices and other nutrition-related behaviors conducive to the health and well-being of SNAP participants and low-income individuals eligible to receive benefits under SNAP and individuals residing in communities with a significant low-income population. The SNAP-Ed Program goal is to improve the likelihood that Nevadans eligible for SNAP will make healthy food choices within a limited budget and choose physically active lifestyles consistent with the current 2015-2020 Dietary Guidelines for Americans and the USDA food guidance.

      Grant Application Timeline

      Date Activity
      Monday, June 12, 2019 Mandatory, non-binding Letter of Intent (LOI) due by 5 p.m.*
      Wednesday, July 10, 2019
      Electronic Transmission of Project Plans due by 5p.m.*
      Wednesday, August 14, 2019 Notice of Plan Approval by DWSS
      Monday, September, 30, 2019 Notice of USDA Funding Award
      Tuesday. October 1, 2019 Funding begins
      Submit LOI and proposal electronically to the Division of Welfare and Supportive Servers
      (DWSS) Attn: Rose Sutherland at


      The State of Nevada Department of Health and Human Services, Division of Welfare and Supportive Services (DWSS) is 

       seeking applications from qualified non-profit agencies 

       to submit competitive proposals to receive a portion of any available TANF block grant funds.

       To qualify, the applicant must qualify as a non-profit, and services must focus on helping low-income families or fatherhood initiatives. 

       Selected competitive proposals funded through this TANF block grant must be aligned with the 

       overall mission of the Department and the DWSS as well as with the following purposes of TANF cited in the following RFA document.


      FFY20 TANF Request for Application (RFA) Questions and Answers



      Award Overview TimeLine

      Event Date/Time
      Grant opportunity announced   Thursday, July 18, 2019
      Recommended Webinar Wednesday, July 24, 2019 1:00-2:00 PM PST
      Questions accepted via email Wednesday, July 24, 2019-Wednesday, July 31, 2019
      Responses to questions submitted via email Emailed to applicants by 5:00 PM August 2, 2019 and
      posted to the website the week of August 5, 2019.
      Deadline for submission Friday, August 16, 2019, by 4:00 PM PST
      Evaluation period (approximate time frame) 30 days (Through September 16, 2019)
      Announcement of awards On or around September 27, 2019
      Program start date October 1, 2019
      Program end date September 30, 2020




      Health Services and Insurance Resources and Upcoming Events
      Child Support Updates (New Debit Card)
      Child support payments can now be made with cash in person at retail locations in several states.

      Are you in need of assistance with Long Term Services and Supports?

      Long Term Services and Supports include services that:

      • support individuals who need ongoing care due to age, physical or intellectual disability or chronic illness; and
      • assist an individual or their caregiver, to live as independently as possible in their homes and communities. 

      Examples include: meals, transportation, chore services, personal care, counseling, respite for caretakers, adult day health care, benefits counseling, home modifications, assistive technology, etc. 

      ¿Necesita ayuda con servicios de apoyo y cuidado a largo plazo?

      Los servicios de apoyo y cuidado a largo plazo incluyen servicios que:

      • ayudan a individuos que necesitan cuidado continuo debido a su edad, discapacidad intelectual o física, o enfermedad crónica; y
      • ayudan a un individuo o a su cuidador, a vivir lo más independientemente posible en sus hogares y comunidades. 

      Ejemplos de lo incluido: comidas , transporte, servicios de quehaceres, cuidado personal, terapia, descanso para los cuidadores, centros de cuidado de día para adultos, asesoramiento de beneficios, adaptaciones del hogar, tecnologías de apoyo, etc.

      Para obtener información adicional, por favor haga clic en el siguiente enlace:
      To Report a Lost, Stolen, or Damaged EBT card,
      Request a Replacement EBT card, or Reset your PIN call:


      Calls to this number are answered 24 hours a day, 7 days a week, in English and Spanish. 
      PLEASE NOTE: Once a card is reported to this number as lost, stolen or damaged, or a replacement is requested,
      the card becomes invalid and can no longer be used by anyone.

      To ensure effective communication with individuals and companions who are hearing impaired or need language interpretive services, we provide appropriate auxiliary aids and services free of charge, such as sign language, oral interpreters, telephone handset amplifiers, note-takers, written materials and TTYs. Please ask your case worker or other Welfare and Supportive Services personnel for assistance, please call 775-684-0615 or 800-992-0900 (voice) or 800-326-6888 (TTY).