Access Nevada

IMPORTANT NOTE FOR ACCESS NEVADA USERS
If you have not logged into your Access Nevada account in the past 18 months, you will need to create a new account.

In response to COVID-19, Child Support Offices across the state are closed to the public and are operating with limited staff. Services are available over the phone and through emails. Visit https://dwss.nv.gov/Contact/Child_Support-All/ to obtain current information for child support office contact information. 

Frequently Asked Questions (FAQs) on Economic Impact Payments and the Federal Tax Refund Offset Program

Useful Links

Website Alert

Unsolicited callers are requesting personal information offering assistance for filling out a SNAP application or other non-SNAP related services such as home security systems. Never provide personal information or your credit card number over the phone to unsolicited callers. This outside entity that has “spoofed” the SNAP toll free information hotline number is not affiliated with FNS or SNAP. If you suspect that you are receiving illegitimate calls from 1-800-221-5689, you may file a complaint with the FCC. If you have already fallen victim to this or a similar scam, please visit: FTC Identity Theft Information

Important Links

Are you in need of assistance with Long Term Services and Supports?

Long Term Services and Supports include services that:

  • support individuals who need ongoing care due to age, physical or intellectual disability or chronic illness; and
  • assist an individual or their caregiver, to live as independently as possible in their homes and communities.
Examples include: meals, transportation, chore services, personal care, counseling, respite for caretakers, adult day health care, benefits counseling, home modifications, assistive technology, etc. 

¿Necesita ayuda con servicios de apoyo y cuidado a largo plazo?

Los servicios de apoyo y cuidado a largo plazo incluyen servicios que:

  • ayudan a individuos que necesitan cuidado continuo debido a su edad, discapacidad intelectual o física, o enfermedad crónica; y
  • ayudan a un individuo o a su cuidador, a vivir lo más independientemente posible en sus hogares y comunidades.

Ejemplos de lo incluido: comidas , transporte, servicios de quehaceres, cuidado personal, terapia, descanso para los cuidadores, centros de cuidado de día para adultos, asesoramiento de beneficios, adaptaciones del hogar, tecnologías de apoyo, etc.

 

To Report a Lost, Stolen, or Damaged EBT card, request a Replacement EBT card, or reset your PIN call:
1-866-281-2443

Calls to this number are answered 24 hours a day, 7 days a week, in English and Spanish.

PLEASE NOTE: Once a card is reported to this number as lost, stolen or damaged, or a replacement is requested,
the card becomes invalid and can no longer be used by anyone.

To ensure effective communication with individuals and companions who are hearing impaired or need language interpretive services, we provide appropriate auxiliary aids and services free of charge, such as sign language, oral interpreters, telephone handset amplifiers, note-takers, written materials and TTYs. Please ask your case worker or other Welfare and Supportive Services personnel for assistance, please call 800-992-0900 (voice) or 800-326-6888 (TTY).

 

Child Support Update

Child Support Guidelines

Child Support Regulations_NAC 425 Filed 02-11-20 

NV Child Support Guidelines Calculator  


Attention Insurance Companies

Nevada Senate Bill 33 becomes effective on January 1, 2020.

Reporting Requirements

Effective January 1, 2020, each insurer must report claimant information to the Nevada Child Support Enforcement Program within 5 days after opening a tort liability claim for bodily injury or wrongful death, a worker’s compensation claim or a claim for life insurance benefits.

Reporting Options

Insurers must contact either the Child Support Lien Network (CSLN) or the federal Office of Child Support Enforcement (OCSE) to make data reporting arrangements. Both entities offer secure no-cost data reporting options and are approved as the “insurance claim data collection organization” cited in Senate Bill 33. Casualty insurers that report claimant information to the Insurance Services Office (ISO) can simply authorize ISO to relay claimant information to CSLN and/or OCSE.

Contact Information

Insurers with questions regarding the new reporting requirement may contact cse@dwss.nv.gov.

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