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Electronic Benefits Transfer (EBT) PDF Print

EBT Quest Card Electronic Benefits Transfer (EBT) is a system which allows a recipient to transfer SNAP benefits from their EBT account to a food retailer's account to pay for products received. EBT eliminates the extra processes required by the paper food stamp system, and automates the accounting process. Benefits are accessed by the use of an EBT card (like a debit or credit card) and a Personal Identification Number (PIN). Each time the card is used, the benefit account balance is reduced by the amount of the purchase. If the card is lost or stolen, it can't be used by anyone who does not know the PIN, and it may easily be cancelled and replaced. All SNAP recipients in Nevada receive their benefits using EBT.
 
CONTACT:

JPMorgan EFS' Automated Response Unit (ARU)

Use this number to: Report lost, stolen or damaged cards or to order replacement cards. This number is available 24 hours a day, 7 days a week, in both English and Spanish.

1-866-281-2443

  For Child Support Card Inquiries visit:
            www.myaccount.chase.com
   For SNAP / TANF Card Inquiries visit:
            www.ebtaccount.jpmorgan.com
Last Updated ( Friday, 23 October 2009 )
 

Nevada Department of Health and Human Services